Privacy Policy
Effective Date: April 22, 2025
At NeuroLocked, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, place an order, or interact with our services.
1. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, shipping address, billing address, and payment details.
- Order Information: Products purchased, order history, and customer service interactions.
- Usage Data: IP address, browser type, pages visited, time spent on our site, and device information via cookies and analytics tools.
2. How We Use Your Information
Your information helps us:
- Process and ship your orders
- Communicate order updates and respond to inquiries
- Improve our website and user experience
- Send promotional emails (only with your consent)
- Prevent fraud and protect our website
3. Sharing Your Information
We do not sell, rent, or trade your personal information. We may share it only with:
- Service Providers: Such as shipping companies, payment processors, and customer service tools that help fulfill your order and support your experience.
4. Cookies & Tracking Technologies
Our website uses cookies to improve your browsing experience, analyze traffic, and personalize content. You can disable cookies in your browser settings, but some features may not function properly.
5. Data Security
We take data security seriously and use industry-standard measures to protect your personal information from unauthorized access, misuse, or disclosure.
6. Your Rights
Depending on your location, you may have rights to:
- Access, update, or delete your personal information
- Opt-out of marketing communications
- Request information on how your data is used
To make a request, contact us at support@neurolocked.com.
7. Third-Party Links
Our site may contain links to third-party websites. We are not responsible for their privacy practices. Please review their privacy policies before providing personal information.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.
9. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Email: support@neurolocked.com